CloudBiz forms LLCs and C-Corps for founders around the world (Colorado, New Mexico, and Wyoming as principal states, other supported states available), offers registered agent and EIN services, and lets customers import existing companies into the compliance dashboard. We are not a bank, but we still apply customer due diligence so that our platform is not used for fraud, sanctions evasion, or money laundering. This policy describes that program. It sits alongside our Terms of Service, Privacy Policy, and Disclaimer.
By using the Services you agree to provide the information we request and to notify us if your ownership, control, or business purpose changes in a material way.
1. Purpose
Our know-your-customer (KYC) and anti-money-laundering (AML) controls are designed to:
- Confirm that we know who is ordering a company and who will own or control it
- Screen customers and relevant parties against sanctions and other prohibited-party lists
- Detect and refuse activity that appears illicit or high-risk beyond our appetite
- Keep records required to cooperate with lawful investigations
2. When we verify
We may verify identity before we file with the state, before we apply for an EIN, when you import an existing company, when you add a new owner or manager, when you request certain add-on services, and at other times if risk changes. We may re-verify on renewal of registered agent service or if documents expire.
We apply a risk-based approach. Higher-risk profiles (for example, complex ownership, activity in higher-risk geographies, or inconsistent documents) receive enhanced due diligence.
3. Information and documents we may request
For each beneficial owner, organizer, and person with significant control, we may request:
- Full legal name, date of birth, nationality, and residential address
- Government-issued photo ID (passport or national identity card)
- Proof of address (utility bill, bank statement, or equivalent, typically dated within the last three months)
- A selfie or liveness check matched to the ID, where our vendor supports it
- Ownership chart and explanation of the source of funds or source of wealth, if risk warrants it
- Business description, expected markets, and intended use of a US company and EIN
We may ask for certified copies or an apostille when documents cannot be validated otherwise. Translations may be required if a document is not in English.
All information must be accurate. Providing false or altered documents is grounds for immediate refusal or termination, and we may report it where the law requires.
4. Screening
We screen names, dates of birth, nationalities, and other identifiers against applicable sanctions lists (including US OFAC lists) and, where appropriate, politically exposed person (PEP) and adverse-media sources through our vendors. We also look for fraud patterns, duplicate identities, and mismatched data.
A potential match is reviewed before we proceed. You may be asked for additional information to clear a false positive. We will not complete a filing for a confirmed sanctioned person or for a company we reasonably believe would be used to evade sanctions.
5. Prohibited and restricted activity
We do not knowingly form or support companies for:
- Persons or entities on applicable sanctions lists, or owned/controlled by them
- Anonymous or nominee structures intended to conceal illicit ownership
- Unlicensed money transmission, mixing, or cash-intensive schemes we cannot understand
- Fraud, phishing, ransomware, or other cybercrime
- Any other purpose we reasonably believe is illegal
We may decline industries or geographies that exceed our risk appetite even if they are lawful in some places. Bank and Stripe consulting does not mean those providers will accept the company; they run their own KYC.
6. Ongoing monitoring
After formation we may:
- Review changes to owners, managers, or contact details
- Ask for updated ID when documents expire
- Monitor for unusual support requests, payment behavior, or filing instructions
- Suspend dashboard access or registered-agent relay if we cannot complete due diligence
You must tell us promptly if a beneficial owner changes, if you become a PEP, or if you are subject to a government investigation related to the company.
7. Reporting and confidentiality
Where law requires, we may freeze a request, retain records, and file reports with competent authorities without notifying you if tipping-off is prohibited. We will not provide a company, EIN, or agent service as a way to hide funds or counterparties.
8. Records
We retain KYC files, screening results, and related correspondence for at least five years after the end of the business relationship, or longer if required by law or a competent authority.
9. What happens if you do not cooperate
If you do not provide documents within the time we specify, if verification fails, or if risk cannot be mitigated, we may:
- Pause or cancel the order
- Decline to file or to continue registered agent service
- Restrict dashboard features
- Refund only to the extent required by law or our Terms (work already submitted to a state or the IRS is typically not refundable)
10. Contact
KYC and compliance questions: hi@cloudbiz.cc. Do not send copies of passports over unsolicited public channels; use the upload flow in the dashboard or the secure method we give you in email.